AI, explained › What it does for you › Use cases

Use cases.

The everyday jobs AI already does well for businesses, from writing and meeting notes to customer service and analysis.

What it is.

  • Writing: emails, proposals, policies and social posts, drafted in seconds for you to edit.
  • Meeting notes and voice: AI listens, writes the notes and lists the actions.
  • Customer service, images and analysis: answering common questions, making visuals and finding patterns in your numbers.

Why it matters to you.

  • About 44% of Australian small and medium businesses now use AI, according to the government's AI Adoption Tracker.
  • Content creation and data analysis are the most common uses among them.
  • Start with one task that wastes hours every week. That is where the payback is fastest.
Voiceassistants Writingand email Meetingnotes Imagesand design Customerservice Analysisand reports